Apple MacBook Pro 13.3in Retina Laptop Intel i5 Dual Core 2.6GHz 8GB 128GB SSD – MGX72LL/A (Renewed)

Was it Amazon or the Company that sold the product
i have always disliked Apple products, but I have brought iPhones and iPads for my wife and child, I decided to let my child decide what she wanted for a computer for virtual school. she wanted a MacBook, for her this one and it did look to be in excellent condition. while logged in the other day her screen started to glitch butbrhe computer was fine if connected to a docking station and monitor. (screen on computer still glitching but not the monitor, well Iam within the return/replacement time, and in need of help desk , couldn’t find anything in my order to contact the seller so I used the Amazon support button, CS had me doing stuff i thought was a bit unorthodox, but hey I am no expert on Apple, CS couldn’t help me but they did screw up the computer worse, dude told me to reset the computer had me press buttons and in the end he wiped my hard drive and now I have a folder with a question mark and a support website on the screen, he made it worse now and told me to take it to Staples, now my child has to do her school work on her phone and I won’t get a refund until October 2nd, my child has already done poorly on 2 test because she is using her phone to do classwork. all I wanted is to get a replacement or fix the problem. I don’t even know who to really blame, the company that sold it in “excellent” condition or Amazon for help desk that wiped my OS. I have to wait for the refund, order something else, which sucks because I only had the option to have the refund go back to my Amazon account not the card that I used to pay for it, so I have to wait now for the refund, even though the there was a refund/replacement option when I brought it . Once I get this straightened out, I will probably leave Amazon once I get my money back and go with that other local company that has a large online presence, you know the one in the end my child needs a good computer. taking math a year ahead of your grade level is hard, even harder on an iPhone with such a small screen, hopefully I can transfer the money from Amazon to my card.

Great product
So far so good. Haven’t had challenges, looks so clean too.It was easy to set up and no scratches too.

The laptop was 2015 model. Check your reviews and product description
If I could select negative stars I would. The computer was over 10 years old which I probably should have checked before I ordered it, it arrived in ok condition fa few scratches no big deal, but the language was set to Spanish and I had a horrible time trying to figure out how to change the language settings after navigating the entire initial setup in spanish(I don’t speak or read spanish). After charging the computer to its full potential I removed it from the charger and it only was usable for approximately 45-50 minutes total use before it needed plugging in and charged again. I got started on setting my prefrences but after just a couple uses the computer wouldn’t even turn on anymore. I was super disappointed when learning that it might not be eligible for complete refund due to my use ESPECIALLY because I had less than 2-3 hours total use on the laptop the entire time I had it before it crapped out. Luckily the return was processed and refund has been issued and I decided to go with a different seller due to the mass amounts of negative reviews, which again I didn’t even notice until after my original purchase. I’ve never had a computer in my life, and I’m in my mid 30s so this was a big deal to me. Read the Reviews on the seller and the product and CHECK THE YEAR MODEL. I was trying to download new apps and was unable due to the age of the laptop and its inability to update to the latest iOS version. Ask if the computer you are purchasing is able to update to the latest version and download new software.

El equipo llegó con una batería que solo tenía 5 ciclos de uso, en general el equipo parecía nuevo. solo un pequeño detalle en una tecla, la flecha arriba, fuera de eso toda ella parecía nueva. Quedé enamorado de ese equipo, muy sencillo de usar, el audio superdefinido y claro, la pantalla en excelentes condiciones, colores brillantes. Cero detalles en la carcasa. Definitivamente puedo volver a comprar un equipo refurbished en Amazon.

Me ayudó mucho revisar las reviews de los demás, depende de lo que estas buscando.Hasta el momento me ha funcionado muy bien y para mi trabajo esta ideal.Estéticamente trae detalles como ligeros raspones y un una leve abertura en la parte inferior izquierda.Cuenta con cargador genérico.El teclado es americano.Los ciclos de la batería es de 214.Fuera de los detalles esteticos me ha funcionado muy bien y corre los programas con rapidez.Ha sido mi mejor inversión.